Shipping Policy for Peakrapic

Effective Date: January 4, 2025

Thank you for shopping with Peakrapic! We want to ensure that your shopping experience is as smooth and enjoyable as possible. Please review our Shipping Policy to understand how we handle the shipping of your orders.

1. Order Processing

  • Once your order is placed, we will process it within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day.
  • If there is any issue with your order, such as product availability, you will be notified promptly via email.

2. Shipping Methods

We offer a variety of shipping methods to ensure that your order arrives in a timely manner. Shipping options include:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Overnight Shipping: Guaranteed delivery within 1 business day.

3. Shipping Rates

  • Shipping rates are calculated based on the weight, size, and destination of your order. The applicable shipping costs will be displayed during checkout before you complete your purchase.
  • Orders over a certain amount may qualify for free shipping. Please refer to the checkout page for any current offers or promotions.

4. Shipping Locations

We currently offer shipping to the United States and select international locations. Please note that additional fees, taxes, or customs duties may apply for international orders, which are the responsibility of the customer.

5. Order Tracking

Once your order has shipped, you will receive an email containing a tracking number. You can use this number to track your order’s progress on the carrier’s website.

6. Delivery Times

  • Delivery times are estimates and may vary based on the shipping method selected, your location, and external factors such as weather or carrier delays.
  • We are not responsible for delays caused by the carrier or other circumstances beyond our control, including customs processing for international shipments.

7. Shipping Restrictions

  • Some products may have shipping restrictions due to size, weight, or regulatory constraints. In these cases, we will contact you to discuss alternative shipping options or offer a refund if necessary.
  • PO Box or APO/FPO/DPO addresses: Some shipping carriers may not be able to deliver to these addresses. If this is the case, we will work with you to find a suitable solution.

8. Missing or Damaged Packages

  • If your order is marked as delivered but you have not received it, please check with your neighbors or local postal carrier. If the package is still missing, please contact us immediately at info@peakrapic.com. We will investigate the issue and assist you in resolving it.
  • In the rare event that your order arrives damaged, please contact us within 7 days of receiving the package. We will guide you through the process for filing a claim with the carrier and arranging for a replacement or refund.

9. Address Accuracy

  • Please ensure that the shipping address provided is accurate. We are not responsible for delays or issues caused by incorrect or incomplete address information. If you notice an error in your address after placing your order, please contact us immediately to make corrections.

10. Customer Support

If you have any questions regarding our Shipping Policy, please feel free to contact our customer service team:

Thank you for choosing Peakrapic! We appreciate your business and strive to ensure that your orders arrive promptly and in perfect condition.